Here are answers to some of the most commonly asked questions we receive.
For specific information on programs and services, visit the Programs section of this website. If you still have questions, please give us a call at 603.749.6686.
Marsh Brook Rehab was established in 1989 as a division of Strafford Health Alliance, a not-for-profit corporation owned and operated by Wentworth-Douglass Hospital.
Yes. Although New Hampshire is a direct access state, Marsh Brook Rehab requires a referral from your physician, physician’s assistant, nurse practitioner, podiatrist or chiropractor.
Our therapists have developed strong relationships with area providers to ensure that you get the best care possible. So that your provider has a good understanding of your progress in therapy, our therapists will send them clinical reports, including the initial evaluation, progress notes and discharge summaries.
Yes, Marsh Brook Rehab takes referrals from chiropractors and podiatrists. We work closely with them to ensure you receive the best possible care for your specific injury. We also send documentation, including our initial evaluation, progress notes and discharge summaries in order to enhance their understanding of your progress in therapy.
Probably. Most insurance plans cover therapy; however, if you are unsure about your insurance benefits, our administrative staff will be glad to help you with any questions or concerns you may have. Marsh Brook Rehab is a participating provider with most insurance companies.
Therapy is usually covered by your health insurance provider, but coverage will vary depending upon the individual plan. Patients are typically responsible for an out-of-pocket expense that generally includes co-payment and/or coinsurance. These charges vary, so it is best to contact your insurance company prior to receiving therapy. In addition, our staff can also assist you. Just give us a call. We offer financial assistance to qualifying patients, along with generous payment plans to help make your care affordable.
We want you to be as comfortable as possible. That’s why we typically recommend wearing loose fitting clothing, such as a tee-shirt and shorts or sweatpants, that are easy to move around in. In some cases, the therapist may ask you to put on a hospital gown in order to more easily access the area where they will be treating. If you are here for aquatic therapy, be sure to bring your bathing suit and towel.
Our therapists can evaluate patients to determine if they need custom orthotics. If it is determined that you will benefit from an orthotic, the therapist will make a cast mold of your feet. The casts are then sent to a local lab for fabrication based on your therapist’s recommendations.
The first time you visit Marsh Brook Rehab for treatment typically takes longer, as we thoroughly evaluate your problem and also start treatment if time allows. So for the first visit, plan about an hour. Generally, follow-up treatments take between 30 and 45 minutes depending upon your individual needs.
Every person is different—and so is every injury. Your therapist is the best person for you to talk to about your individual healing process. He or she will gather information during your first visit, which should allow them to predict a general time frame you can expect for recovery.
Absolutely! Our goal is to help you return to your previous activities prior to being injured. We offer several performance programs—check out the Center for Athletes section of this website for detailed information.